Mastering the art of call coaching
Did you miss the webinar on 'Mastering the art of call coaching"
by TJ Allison? Don't worry, we've saved you a recording! 🤩
Whether you're an experienced manager or just starting out, this recording will equip you with actionable insights that will elevate your call coaching. 🌟
🔸 Creating consistency: Learn how to establish a uniform format for call reviews that fosters growth and learning across your team.
🔸 Constructive criticism & positive reinforcement: Discover the delicate balance between providing constructive feedback and offering positive reinforcement to empower your team members.
🔸 Efficiency in call reviews: Get hands-on tips for making your call review process efficient and effective, allowing you to identify key areas of improvement with ease.
TJ Allison is a mindfulness instructor based in New York City. He’s been practicing meditation for 18 years, sharing his learnings with people at Google, the University of Washington, numerous tech startups, and even on retreats. 🧠
Prior to his role as a mindfulness instructor, TJ spent 8 years in tech sales, where he sold tens of millions of dollars of software and held roles ranging from MDR to Strategic Account Executive. 💰
He recently got married and hails from Portland, Oregon. He loves the band IDLES, coffee, writing, yoga, Birkenstocks, and spending time outdoors. 🌳🌲
Watch the recording here👇
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