This article comes from Lynette Alagon’s insightful talk at our Singapore 2024 Sales Enablement Summit. Check out her full presentation and our wealth of OnDemand resources.

How do you build learning programs that resonate with a team full of people who learn in totally different ways?

That’s the question I’ve been exploring ever since I made the leap from sales into sales enablement. I’m Lynette Alagon, Global Sales Enablement Productivity Advisor at Oracle NetSuite, and over the past few years, I’ve learned that success in enablement isn’t just about delivering content – it’s about designing experiences that meet people where they are in their learning journey. 

In this article, I’ll share what this lesson taught me, and how it connects to the challenges we face in sales enablement today. We’ll talk about learning in the flow of work, the realities of shorter onboarding timelines, the value of AI, and why done is better than perfect.

If you're looking for fresh, practical ways to make learning more engaging, accessible, and effective for your team, you’re in the right place. Let’s get started.

What yoga taught me about sales enablement

Let me start with a story that’s very close to my heart. Last year, I was completing my yoga teacher training. One of our practical exams involved planning and teaching a class. I thought, “Perfect. I’ll do a flow with arm balances and handstands – something challenging, since I’ll be teaching my advanced fellow trainees.”

Then, a surprise twist! The instructor threw a curveball: the class was made up of a hypothetical group with different needs. One had a wrist injury, another was pregnant, another was a 50-year-old beginner.

Suddenly, my well-planned flow was useless. I had to adapt on the spot. That experience brought home something I’ve carried into sales enablement ever since: know your audience. Whether you’re guiding yoga students or enabling sales professionals, you have to meet people where they are.

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