Members-only Onboarding Sales to customer success handover template A set of email templates to help you implement a seamless handover from sales to customer success....
Members-only Customer research B2B user persona template Gain deep insights into your target market and tailor your marketing efforts effectively....
Members-only Metrics and measurement Churn rate reduction framework A set of tactics you can use to keep your churn rate healthy....
Members-only Revenue enablement Trial-to-subscription conversion framework Key methods you can follow to improve trial-to-subscription conversions....
Members-only Customer research Customer feedback questions A master list of customer feedback questions....
Members-only Customer research Customer experience map framework The 6 key steps you need to follow when creating a customer experience map....
Members-only Customer research Customer case study questions 80 questions to pick and choose from to make sure no stone goes unturned....
Members-only Sales enablement strategy Sales enablement project assessment checklist The key factors for consideration as you assess and plan your upcoming sales enablement projects....
Members-only Sales enablement strategy Sales enablement maturity model framework An overview of the five core stages of sales enablement maturity....
Members-only Sales enablement strategy Sales confidence survey questions A master list of questions to help you build your own sales confidence survey....
Members-only Customer research Customer profile segmentation framework Keep track of your customers' key information and segment them based on their characteristics....
Members-only Customer research Customer journey map framework A comprehensive tool designed to help marketers and customer success professionals visualize and optimize the entire customer experience....
Members-only Competitive enablement Competitive intelligence training exercise A hands-on, low-stakes environment where team members can practice handling competitive scenarios...
Members-only A sneak peek of what's to come. Chief Revenue Officer Summit 2022 | September (virtual) Words can be cheap - we get that. So, if you're still on the fence over whether or not to snag a free ticket for the Chief Revenue Officer Summit, we'll let a couple of presentations from our last event do the talking....
Members-only Leadership Is your sales team ready for a recession? The experienced Pat Smith runs through the steps you need to take right now to prepare your sales team for a looming recession....