Customer research

Mapping the customer sales journey allows you to see touchpoints in a more meaningful context - learn to empower your sales reps with these maps here!...

B2B sales prospecting is the process of identifying potential customers and getting them into the sales funnel. It’s an active way of finding potential buyers, bringing your product to them, and nurturing them all the way to the close....

Turn customer attention into action with a proven, step-by-step AIDA sales framework....

Predict churn before it happens and keep your customers engaged with data-driven insights...

Deeply understand your customers by capturing insights about what they think, feel, see, say, do, and hear....

A tool used to evaluate customer sentiment and experiences at different stages of the buyer's journey....

An easy-to-use, tool designed to help business-to-customer marketers understand the key characteristics, goals, and challenges of their target customers....

Your go-to guide for understanding and evaluating potential sales prospects before making that crucial first contact....

What is a competitive intel checklist? A competitive intel checklist (or competitor comparison chart) is a useful tool we've created to...

Crafting detailed, accurate, and insightful buyer personas is essential for understanding your audience and driving successful sales enablement strategies. Our B2B buyer persona...

The customer journey map framework is a comprehensive tool designed to help marketers and sales professionals visualize and optimize the entire customer experience....

10 critical questions that will help you gauge customer loyalty and understand the customer experience....

A checklist with everything you need to consider when putting together a post-sale customer survey...

Gain deep insights into your target market and tailor your marketing efforts effectively....

A master list of customer feedback questions....